Privacy policy

Last updated: December 14, 2025

Kaelisdora operates this store and website, including all related information, content, features, tools, products, and services, with the aim of providing you (the customer) with a carefully curated shopping experience (hereinafter referred to as "the Service"). Kaelisdora is powered by Shopify, enabling us to offer you the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or otherwise contact us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you confirm that you have read this Privacy Policy and understand the ways in which your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process
When we use the term "personal information," we refer to information that can identify you or another individual, or is reasonably associated with you or another individual. Personal information does not include anonymous or de-identified information, which is information that cannot identify you or is not reasonably associated with you. We may collect or process the following categories of personal information based on how you use the Service, your country or region, and as permitted or required by applicable law, including inferences drawn from such information:
Contact Information, including your name, address, billing address, shipping address, phone number, and email address.
Financial Information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
Account Information, including your username, password, security questions, preferences, and general settings.
Transaction Information, including the products you browse, add to your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your transaction history.
Contact Records, including the information you provide when you contact us, such as the content you fill out when sending a customer support query.
Device Information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage Information, including information related to your use of the Service, such as how and when you use or browse the Service.

Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, access or use the Service, contact us, or otherwise provide personal information to us;
Automatically through the Service, including information collected from your device when you use our products or services or visit our website, as well as information obtained through the use of cookies and similar technologies;
From our service providers, including when we engage them to provide specific technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information
Depending on your interaction with us or the content of the services you use, we may use personal information for the following purposes:
Providing, customizing, and improving the Service. We use your personal information to provide the Service, including fulfilling contracts with you; processing payments; shipping orders; remembering your preferences and interested products; sending account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with any returns or exchanges; supporting the posting of comments; And to create a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve this service.
Marketing and Advertising We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional messages via email, text message or mail, and displaying online advertisements for products or services on this service or other websites based on the items you previously purchased or added to your cart, as well as your other activities on this service.
Security and Fraud Prevention We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate or take action against possible fraudulent, illegal, dangerous or malicious activities; ensure public safety; and maintain the security of our service. If you choose to use this service and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password or other access details with others.
Contacting You We use your personal information to provide customer support, respond to your requests, provide efficient services, and maintain our business relationship with you.
Legal Reasons We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, investigations or participation in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to handle or investigate possible violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes within the scope of this privacy policy. Such circumstances may include:
Disclosing to Shopify, suppliers and other third parties that provide services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, shipping and transportation).
Disclosing to business and marketing partners for providing marketing services and advertising to you. For example, we may collaborate with third-party services through Shopify based on your online activities on different merchants and websites to support personalized advertising. Our business and marketing partners will use your information in accordance with their respective privacy statements. Depending on your country or region, you may have the right to request that we stop sharing your information for targeted advertising and marketing purposes based on your online activities on different merchants and websites. To exercise your right to opt out of such information use, please click here.
When you instruct, request or otherwise consent to us disclosing specific information to third parties, such as for product shipping, or through your use of social media.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at kaelisdora@gmail.com.